Course curriculum

  • 1

    Care Certificate

  • 2

    Communication

    • Types of Communication

    • Activity 1

    • Communication with Other Workers and Individuals

    • Activity 2

    • Communication and Language Needs, Wishes and Preferences

    • Communicating by Touch/Physical Contact

    • Some Specialist Methods of Communication

    • Barriers to Effective Communication

    • Activity 3

    • Reducing Barriers to Communication

    • Activity 4

    • Activity 5

    • Activity 6

    • Checking Understanding

    • Additional Information and Support

    • Confidentiality

    • Activity 7

    • Activity 8

    • Activity 9

    • Activity 10

    • Communication in Summary

    • Activity 11
  • 3

    Quick Quiz

    • Communications quiz